Privacy Policy
At Kinestica d.o.o., we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.
1. Data Controller
The entity responsible for processing your personal data is:
Kinestica d.o.o.
Podmilščakova ulica 46
1000 Ljubljana, Slovenia
Email: [email protected]
Website: www.kinestica.com
2. Information We Collect
We only collect the minimum amount of data necessary to provide you with a functional website and to respond to your inquiries.
A. Information You Provide Voluntarily
Contact Forms: If you contact us via a form on our website, we may collect your name, email address, company name, and the content of your message.
Email Inquiries: Information provided when you email us directly at [email protected].
B. Automatically Collected Information
Technical Data: Our servers (or hosting providers) may log your IP address, browser type, operating system, and the time of your visit for security and maintenance purposes.
Analytics: We may use privacy-friendly analytics tools to understand site traffic. We prioritize tools that do not track individual users or use persistent cookies.
3. Purpose of Data Processing
We process your data for the following reasons:
1. Communication: To respond to your questions or requests for information about our neurological rehabilitation devices.
2. Website Optimization: To ensure our website displays correctly on your device and to improve user experience.
3. Legal Compliance: To fulfill any legal obligations required under Slovenian or EU law.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your data based on: Consent (when you voluntarily contact us), Legitimate Interest (to maintain site security), and Contractual Necessity (if an inquiry leads to a business relationship).
5. Sensitive Health Data
As a medical device company, we understand the sensitivity of health-related information. We advise users not to share detailed personal health records via our general contact forms. If health data is shared with us, it is handled with the highest level of confidentiality and processed only for the specific purpose for which it was shared.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements. Contact form inquiries are typically kept for the duration of the communication and then archived or deleted.
7. Third-Party Sharing
We do not sell or lease your personal data to third parties. We may share data with service providers (e.g., website hosting, email services) only to the extent necessary to operate our business and website. All such providers are GDPR-compliant.
8. Your Rights
As a resident of the European Union, you have the following rights: The right to access your data, the right to rectification of inaccurate data, the right to erasure, the right to data portability, and the right to object to processing. To exercise any of these rights, please contact us at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will reflect the most recent changes.
10. Contact and Complaints
If you have concerns about how we handle your data, please contact us directly. You also have the right to lodge a complaint with the Slovenian Information Commissioner (Informacijski pooblaščenec):
Dunajska cesta 22, 1000 Ljubljana
Email: [email protected]